Job Title: People and Culture Assistant
Location: Hybrid (1 day per week in Burntwood, Staffordshire office)
Reports To: People & Culture Manager
Salary: £19,000-£22,000 DOE

About the Role

Busy Bees is seeking a proactive People and Culture Assistant to support our growing team. In this role, you'll be a key contributor to creating a positive workplace culture by managing HR administration, employee queries, policy guidance, and benefits support. You’ll also oversee the occupational health portal, maintain accurate records, and collaborate on People projects and initiatives. If you're passionate about HR support, employee engagement, and workplace wellbeing, this role is perfect for you!

About Busy Bees and Our Culture

Established in 1983, Busy Bees is the largest childcare provider in the UK and the fourth largest globally, with nearly 1,000 childcare centres across 10 countries. We offer a supportive, inclusive, and rewarding work environment where employees can grow, develop, and make meaningful connections.

Employee Benefits

• Sector-leading Family Leave policies.
• 24/7 Employee Benefits Platform with discounts and perks.
• Childcare Discounts for staff.
• 33 days of holiday, including bank holidays and your birthday off.
• Health and Wellbeing Support through our Employee Assistance Program and Mental Health Apps.
• Career Development and Training opportunities to help you grow.

• Manage and respond to all HR queries via the People Desk, ensuring excellent customer service and meeting KPIs.
• Act as the first point of contact for HR-related enquiries, directing team members to the appropriate resources.
• Provide expert guidance on company policies and procedures, escalating queries when necessary.
• Deliver HR administrative support for the People & Culture team, assisting with projects, audits, reports, and presentations.
• Maintain and manage the occupational health portal and referrals to ensure compliance and efficiency.
• Assist with employee benefits administration, providing relevant information and answering questions.
• Keep accurate records aligned with legal and data protection requirements.
• Develop and maintain HR resources, including factsheets, templates, and intranet updates.
• Attend and take notes at HR meetings, supporting initiatives and events.
• Champion Busy Bees values and promote a culture of continuous improvement.

• Experience in HR administration or a similar role within a regulated environment.
• Knowledge of handling employee queries, policy guidance, and HR-related tasks.
• Strong collaboration and customer service skills.
• Excellent communication and interpersonal skills.
• Proficiency in HR software and Microsoft Office Suite.
• Ability to manage sensitive information confidentially and professionally.
• Strong problem-solving and organisational skills.
• Empathy, integrity, and a positive, proactive attitude.
• Ability to adapt to changing business needs and priorities.

Why Join Busy Bees?

This is an exciting opportunity to advance your HR career in a dynamic, fast-growing organisation. If you are passionate about people, culture, and employee engagement, apply today and become a vital part of our team!

Apply Now to join the Busy Bees family and help shape a positive workplace culture!